1. Introduction

Welcome to Glizch AI. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI chat service.

Please read this Privacy Policy carefully. By accessing or using our service, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us

We may collect information that you voluntarily provide when using our AI chat service, including:

• Chat messages and prompts submitted to our AI
• Account information (if you create an account)
• Feedback and support requests
• Information provided when you contact us

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our AI chat service
• Train and enhance our AI models to deliver better responses
• Respond to your requests and support needs
• Understand how users interact with our service
• Detect and prevent fraud, security breaches, and potential abuse
• Comply with legal obligations

4. Data Retention

We might retain your chats for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Chat logs may be retained for up to 12 months to improve our service and for quality assurance purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Sharing Your Information

We may share your information in the following circumstances:

• With service providers who perform services on our behalf
• To comply with legal obligations
• To protect and defend our rights and property
• With your consent or at your direction

We do not sell your personal information to third parties.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date.

8. Third-Party Links and Services

Our service may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties, and we encourage you to read their privacy policies.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your activities on our service. You can control cookies through your browser settings.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, which may have different data protection laws. We ensure appropriate safeguards are in place to protect your information when it is transferred internationally.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: gaurav@glizch.in

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Your Jurisdiction, without giving effect to any principles of conflicts of law.